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CRM Officer

Posting Date: 07 Nov 2023

Reference Number: HK2023-85-3G-MRT

Business / Brand:

Business: TamJai SamGor Mixian

Region: Hong Kong

譚仔三哥米線

Responsibilities:

  • On-going management and execution of the content, menu, promotion of Mobile App and CRM Program
  • Maintain and support the operation of CRM systems
  • Support marketing activities related to customer acquisition, engagement, activation, retention etc.
  • Work closely with internal stakeholders and external agencies to:
    • Optimize and improve user experience
    • Ensure smooth operation flow
    • Enhance attachment to brand
  • Implement and support end-to-end marketing campaigns via omni-channels
  • Prepare reports and reviews related to CRM promotion and initiatives
  • Conduct market research to facilitate CRM Program planning
  • Monitor expenses according to budget assigned
  • Provide administrative support to the team and handle ad-hoc projects as assigned

Requirements:

  • Degree in Marketing, Business Administration or related disciplines
  • A minimum of 3 years’ hands-on experience in CRM / Food & Beverage fields is preferred
  • A good team player, independent, proactive, and attention to details
  • Result-oriented with good analytical skills and business acumen
  • Self-motivated individual with a strong sense of ownership and good interpersonal skills
  • Proficiency in spoken and written English and Chinese Language, knowledge in Putonghua is preferable
  • Candidate with less experience is also welcomed

How to apply:

  • We offer competitive salary, on-the-job development program and rewarding career opportunities for ambitious individuals who are looking for challenges. If you aspire to an exciting and rewarding career, please fill in the application form and upload your resume with your present and expected salary.

Application Form

If you are interested in applying for the above position at Tam Jai International, please fill in your information below and we will contact you as soon as possible.

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Mr. LAU Tat Man, Daren

Mr. LAU Tat Man, Daren, has been the Chief Executive Officer of Tam Jai International Co. Limited (“TJI” or “the Company”) since 2018. He is responsible for shaping the growth path of the Company, leading strategic initiative and managing overall business development and operation. Under his leadership, TJI has been dedicated its resources to strengthen the market positioning, enhance operation standards and efficiencies, develop innovative products as well as improve overall food safety and food quality. The Company’s two brands, TamJai Yunnan Mixian and TamJai SamGor Mixian, successfully expand their footprint beyond Hong Kong and will set up their overseas stores in Shenzhen and Singapore respectively in 2020.

Mr. Lau has over 30 years of management experience in food and beverage industry in Hong Kong and Asia Pacific Region. Prior to joining the Company, He had held senior management positions in premier corporations including Café de Coral Corporation, SSP Group Ltd., TGI Friday’s and The Peninsula Hotel, Hong Kong.

Mr. Lau holds a Master of Business Administration Degree from The Chinese University of Hong Kong and was placed on the Dean’s list.

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