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Customer Services Officer

Posting Date: 07 Nov 2023

Reference Number: HK2023-89-3G-MRT

Business / Brand:

Business: TamJai SamGor Mixian

Region: Hong Kong

譚仔三哥米線

Responsibilities:

  • Handle customer feedback escalated from stores and via different channels to maintain excellent customer loyalty
  • Actively manage and update all customer service-related documents
  • Collect customer feedback and share insightful ideas with the team from time to time
  • Support customer service tram such as data entry, filing etc.
  • Administrative support and other ad-hoc duties as assigned

Requirements:

  • HKCEE / HKDSE or above
  • Minimum 1 year working experience in Customer Service / Telecommunication / Tourism experience is preferred
  • Excellent interpersonal and communication skills
  • Good command of both written and spoken Cantonese and English
  • Well-organized, detail-oriented and a strong sense of responsibility
  • Proficient in MS office (Word, Excel and Powerpoint) and Chinese word processing

How to apply:

  • We offer competitive salary, on-the-job development program and rewarding career opportunities for ambitious individuals who are looking for challenges. If you aspire to an exciting and rewarding career, please fill in the application form and upload your resume with your present and expected salary.

Application Form

If you are interested in applying for the above position at Tam Jai International, please fill in your information below and we will contact you as soon as possible.

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Mr. LAU Tat Man, Daren

Mr. LAU Tat Man, Daren, has been the Chief Executive Officer of Tam Jai International Co. Limited (“TJI” or “the Company”) since 2018. He is responsible for shaping the growth path of the Company, leading strategic initiative and managing overall business development and operation. Under his leadership, TJI has been dedicated its resources to strengthen the market positioning, enhance operation standards and efficiencies, develop innovative products as well as improve overall food safety and food quality. The Company’s two brands, TamJai Yunnan Mixian and TamJai SamGor Mixian, successfully expand their footprint beyond Hong Kong and will set up their overseas stores in Shenzhen and Singapore respectively in 2020.

Mr. Lau has over 30 years of management experience in food and beverage industry in Hong Kong and Asia Pacific Region. Prior to joining the Company, He had held senior management positions in premier corporations including Café de Coral Corporation, SSP Group Ltd., TGI Friday’s and The Peninsula Hotel, Hong Kong.

Mr. Lau holds a Master of Business Administration Degree from The Chinese University of Hong Kong and was placed on the Dean’s list.

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